If Google Play Services Stopped Sounds Familiar, Read On!
Unfortunately, many of you (if not most of you) now have lots of problems with Google Play services error message (most often it’s “Google Play services stopped”), which makes it almost impossible to use Google Play and Google apps on our Fire phone. 🙁
Let’s dig a bit deeper and try to find working solutions (for Fire phones without root).
As you can see Fire Phone isn’t sold by Amazon any more. But, fortunately, you have this website and a community of helpful Fire Phone users.
Why Are Google Play Services Crashing In Fire Phone?
As you guys know, Fire phone by default is made NOT to support or use any Google services or apps.
Fire OS is a slight modification of Android, but it’s NOT pure Android.
It’s designed to work and support only Amazon services. That’s why we call Fire phone an Amazon phone, not an Android phone.
However, Fire phone is overall a great phone offering interesting and top-notch features like Dynamic Perspective or FireFly. Many curious users and fans of Android wanted to kill two birds with one stone, i.e. turn Fire phone into an Android phone.
Someone came up with a working method which let even beginner users easily install and use Google services on Fire phone and even make it look like a standard Android device.
Unfortunately, the method worked fine only for a short time (until the latest update of Google Play services from 21 of April) and not for everyone (only for those who bought unlocked Fire phone running OS version 3.6.8).
Recently, I’ve been receiving hundreds of comments and e-mails asking about advice on what to do with notification “Google Play Services Stopped” or other issues which made it impossible to use Fire phone as an Android phone with Google Play.
I’ve analyzed multiple forums and tried several methods I either found out myself or from you. Let’s start!
Possible Reasons & Solutions
After digging a bit deeper into the subject and analyzing different case scenarios, I discovered one thing. Sadly, there isn’t a single best solution that will fix the problem.
What worked for one person may not work for another. That’s why I suggest you try each and every method below until you find the one which works (and please let me know which one it was).
For the record, here are the articles where you will learn step by step how to install Google play on your Fire phone:
Before you start, make sure what Fire OS version you are running:
- You can check that in Settings > Device > Install system updates. The method above doesn’t work for Fire OS 3.6.5 (Fire phone from AT&T) and keeps displaying the notifications that Google Services framework has stopped. It works best for unlocked Fire phone running Fire OS 3.6.8.
What’s more, the latest problems with Google Play services (after its update to v7.3.29,) isn’t Fire-phone specific but occurs across many different devices. If that is the case, you should wait for the fix to come from Google or check the last method named Method #7 Temporary Fix.
Method #1 Reinstall All The Files Several Times
The first method which helped in some cases is to do everything once again as instructed in the articles below. I know it’s weird but for some of you it worked only after you installed and uninstalled Google Play services several times.
Do everything just as in the instructions and watch the order of files you install. To uninstall these files:
- Go to Settings > Applications & Parental Controls > Manage applications.
- Tap on each file and then choose Uninstall.
- Install all the files again according to the instructions from my previous tutorials.
Method #2 Check Your OS Version & Update
Update your Fire OS to at least 3.6.8 version (which is available only for unlocked Fire phones). In the case of unlocked Fire phones running 3.6.8. the problems with Google Play services are much less frequent.
Once you update your Fire phone, install the Google Play services as instructed in the articles above and then restart it.
- To learn more about updating your Fire phone, read: Fire Phone Update.
Method #3 Turn Off 2-Step Verification Or Generate App Password
Some of you had problems with adding Google account to Google Play after successfully installing it on Fire phone.
If you have 2-step verification turned on, you won’t be able to add account to Google Play and use it.
That’s why you have to either turn it off or generate app-specific password and use it when you add your Google account for the first time.
- Here you can learn more about app-specific passwords
- Here you can learn about 2-step verification and how to turn it off.
Method #4 Disable & Enable Android Device Manager
I’ve also found this method on xda-developers.com. I haven’t tried this because I have an AT&T Fire phone, but I heard it worked for a few people.
If Google Play doesn’t work fine on your Fire phone, do the following:
- Disable/switch off the Android Device Manager. You can learn more about Android Device Manager here.
- Uninstall all the Google apps you installed.
- Reinstall Google apps again (sideload them the way it’s described in the above tutorials). Don’t open any of Google apps after installing them and don’t open the Play Store.
- Enable the Android Device Manager.
If this method worked for you, let me know!
Method #5 Wait Because It’s Google Play To Blame
After the newest update of Google Play Services (version 7.3), it seems that almost everyone has the same problem and Google Services keep crashing (across different Android devices). Downgrading won’t help because Google Play will update automatically. Turning off automatic updates also won’t help.
- Take a look at how Google Play services app is now rated on Google Play.
It receives lots of 1-start ratings and people are complaining about it. I suggest waiting until they do something about it.
Method #6 Uninstall The Play Store To Use Google Apps
The main reason why most of you installed Google Play on their Fire phone was to install and use Google apps like Gmail or Maps. This method isn’t perfect, but may be helpful for some of you.
- To stop the loop of error message, simply uninstall the Google Play services, but don’t uninstall any Google apps.
Some (but not all) Google apps (e.g. Chrome or Gmail) will still work and let you get past the notification that Google Services are needed.
Of course, in that case you won’t have the Google Play Store up and running, but you will have your beloved Google apps. 🙂
Method #7 Temporary Fix
I found the most reliable solution on this forum topic about Google Play Services crashing on Fire phone.
This method won’t let you make the most of Google Play on your Fire phone, but will at least let you flawlessly use Google apps you’ve been using.
You need to do the following (provided that you’ve already installed the four Google files):
- Manually install the Google app you want to use from APK Mirror.
- Run the app, which will update the services to 7.3.
- Uninstall the Google Play services 7.3. To uninstall Google Play services, go to Settings > Applications & Parental Controls > Manage applications, tap on Google Play services and then Uninstall.
- Manually install (more to read on: How To Sideload Apps To Fire Phone) the previous version 7.0. You can find different versions of Google Play services here.
The app will work now. Remember that you will have to do it for each app. Make sure not to open the Play Store, because it will update to 7.3. and the problem will reappear.
Final Words Of Wisdom
I know that it’s a lot of content and the solutions I offered here vary. I hope that the methods worked for you. Let me know if they did or did not.
For now that’s all we can come up with if we are dealing with an unrooted Fire phone. I will keep this tutorial up-to-date and if any new fix appears, you will be the first to know.
Feel free to post me comments or contact me directly! Thanks for your patience! 🙂